02
How your purchase is delivered
After your checkout has been successfully completed, access to
your digital product or course will normally be provided
immediately.
You may receive an email containing your confirmation, login
details, access instructions or a link to the relevant digital
product or course platform.
Please make sure the email address you provide during checkout
is correct.
03
Didn't receive your access?
Most access emails should arrive shortly after your purchase.
Occasionally, an email may be delayed or end up in your spam,
junk or promotions folder, so please check those folders first.
If you still have not received your access information within
2 hours of completing your purchase, please contact us and
we'll help you get access as soon as possible.